“Building a trusting relationship with clients is the only way to ensure that someone feels comfortable enough to speak openly and freely, and raise the important questions and concerns on their mind.”
Steven is an insurance professional with over 24 years of experience in providing comprehensive Life & Health Benefits Solutions to Canadian individuals, families, and businesses. As the Director of Operations, Steven oversees and is responsible for compliance, client-facing communication, and contracting and sales support for all brokers and administrative team members. Above all, Steven values transparency and empathy to get a full sense of clients’ needs, recommend the most suitable solution, and ensure satisfaction.