OAFM-Ontario Association for Family Mediation Insurance Program

Welcome to the OAFM Insurance Program from PROLINK

OAFM and PROLINK have worked closely to develop tailored and affordable insurance solutions exclusively available to members of the Ontario Association for Family Mediation. We can help you protect yourself with superior insurance coverage at unparalleled rates!

At PROLINK, we can help you feel confident that you have the right protection.

We believe in personal relationships.

We value knowing you, and taking the time to understand your unique situations, so that we can provide you with genuine advice and follow-through. Our named, dedicated advisors will take a holistic view of your lives and explain all of your coverages and potential exposures, so that you can make educated decisions.

We have over 30 years of experience.

As a result, we’ve seen insurance from every perspective. Wherever you’re coming from, and whatever you need, we’re your one-stop-insurance-shop. You can depend on us for the protection you require.

We represent a network of insurers.

We know their strengths, their weaknesses, how they’ll assess you as a risk, and how they’ll treat you in the event of a claim. Plus, as one of Canada’s largest national brokerages, we have the buying power and influence required to advocate for you and your needs with the various insurers.

We work for you, not the insurer.

As an independent insurance brokerage, we are not obligated to sell you on a particular insurer. Instead, we’ll evaluate the available offerings and the discounts you are eligible for, to bring you solutions to best fit your life.

Protection for My Business and Professional Life

Browse our professional insurance solutions tailored to the needs of Ontario's Family Mediators. Please click here to apply online for Professional Liability Insurance and Commercial General Liability Insurance. 

  • Professional Liability Insurance

    As a mediator, you’re an expert in conflict resolution and how to best navigate emotionally charged situations. In the heat of the moment when clients are at their most vulnerable, and sometimes volatile, you may be just as vulnerable to risk. Despite your best intentions, your advice or actions might be misinterpreted and you could face a lawsuit.

    Like mediators, we at PROLINK—Canada’s Insurance Connection believe in building strong, positive relationships with all our clients to resolve any and all conflict. That’s why we’re offering a nuanced, industry-leading Professional Liability Insurance program with tailored and affordable solutions exclusively available to members of the Ontario Association for Family Mediation. Professional Liability Insurance to protect you from allegations of negligence and legal costs accumulated in the defense of a subsequent civil suit.

    Our bundled offering includes:

    • Funds for defence costs if you are accused of abuse and found not guilty;
    • Legal defence costs for any complaints filed against you to the College of Paramedics;
    • Provisions in the event of a breach of confidentiality;
    • And more!

    Click here to apply online.

    • FAQ

      • 1. What is Professional Liability Insurance and why do I need it?

        Professional Liability Insurance protects you in the event a third party (ie client) makes a claim against you or your practice arising out your professional service as a family mediator. The policy will respond to liability from negligence while rendering or failure to render professional service. PL insurance provides claims assistance and legal representation. The limit of insurance purchased covers both legal defense costs and damages awarded to a third party.

      • 2.What is the difference between professional liability insurance and commercial general liability insurance?

        As mentioned above, professional liability insurance covers you from negligently rendering or failing to render professional service. Commercial General Liability insurance or (CGL) provides coverage for claims brought against family mediators by third parties alleging bodily injury, personal injury and property damage for which you are legally liable. CGL insurance protects family mediators for their non-professional exposures. For example, a client that slips and falls on your premise with claim against your CGL insurance. CGL is designed to work with and not duplicate coverage from professional liability insurance.

      • 3. Am I covered anywhere in the world?

        No. The professional liability insurance applies only to claims which give rise to suits first brought against you within Canada. This policy provides a $250,000 sublimit for suits first brought against you in the U.S. The coverage territory for CGL insurance applies to occurrences worldwide but only to claims, demands or proceedings first brought against you in Canada or the U.S.

  • Commercial General Liability Insurance

    Commercial General Liability (CGL) insurance protects you in the case of claims made as a result of third party injuries or property damage. It’s a crucial risk-management strategy for any business because it covers your general business activities such as visits and meetings with customers, company events, libel, slander, advertising, and more. Even clients and landlords are increasingly requesting independent professionals and business owners to have CGL in place before willingly engaging in any contract.

    In order to purchase CGL insurance through the OAFM program you must also purchase the Professional Liability insurance.

    Click here to apply online.

    • FAQ

      • 1. Does the OAFM require proof of Commercial General Liability (CGL) insurance?

        No. CGL is offered as an option to OAFM members. Members operating independent facilities/offices need CGL protection to expand the capacity of their liability protection. Members operating from a home office should consult with their home insurance provider if CGL coverage is extended to their family mediation practice.

  • Property Insurance

    Owning and operating a business is not easy. Everything—from the furniture you select, to the people you employ—takes careful thought and deliberation. You need to protect your investment of time, money, and resources.

    We can help. PROLINK will take the time to carefully audit your office contents, making sure that all of your business property, equipment, software, and furnishings are protected. As an added benefit, as a member of the OAFM, you can access comprehensive coverage for your business property at unparalleled rates.

    Contact PROLINK to apply today!

Protection for Me and My Personal Life

Your life is complicated. Selecting your insurance doesn’t have to be. Learn how we can help make your life simpler. 

  • Home & Auto Insurance

    On any given day, someone could slam into your car during the morning commute, or your basement could flood causing thousands of dollars of damage. These—along with any number of other scenarios—have the potential to disrupt your life and bring you emotional distress and financial strain.

    At PROLINK—Canada’s Insurance Connection it’s our job to worry about which coverages you need and which risks you face so that you don’t have to. With over 30 years of experience and access to over 30 insurers, we can offer you a choice of insurance solutions, price points, and other benefits. Wherever you’re coming from, and whatever you need—we’ve been there and done that. You can depend on us for the protection you require.

    Contact us for your no-obligation quote today!

  • Health & Dental Insurance

    If you are an independent professional, you probably don’t have access to traditional employee benefits like Health, Dental, and Drug coverage. Yet, you’re still susceptible to the same health problems as anyone else.

    Unfortunately, expensive treatments, prescriptions, and high-cost dental work always seem to pop up when you’re least expecting them. And when these unpredictable events occur, they also come with a serious potential to derail your budget. But it doesn’t have to be that way.

    PROLINK can help. Our plans cover Health, Vision, Dental, and Drugs, and can get you access to 15 Paramedical services such as Massage, Chiropractic, Physiotherapy, and more. We will take the time to understand you, your needs, and your family, and offer you an affordable solution that fits your life, perfectly.

    To learn more, contact PROLINK today.

  • Life Insurance

    If something were to happen to you, could your family or loved ones recover financially without feeling a serious strain on their assets? A rich Life policy can help them get back on their feet, should something occur.

    So pass the pain over to us. At PROLINK, we will take the time to understand you, your needs and your family. Then, we will offer you a best-fit solution for you and those you care about that is affordable and offers the long-term protection you and they will require.

    Contact PROLINK to evaluate your options today!

  • Critical Illness Insurance

    Medicine has allowed people to live both through and with serious illnesses at higher survival rates than in the past. However, such sicknesses often come with many direct and indirect costs. Certain drugs and treatments are not covered by typical health plans, while some of the latest healthcare innovations are only available in the US. Indirect costs can encompass anything from travel expenses to child care, and more. Unfortunately, most people don’t intuitively know to account for these things.

    If you were to get seriously sick, Critical Illness coverage can provide you with a lump sum that you can leverage in whatever way best fits your needs. Once it’s been paid, there are no restrictions as to how you decide to spend it—whether that means hiring a nurse, making your home accessible, taking a vacation or even paying off a portion of your mortgage.

    PROLINK can help you access the best that medicine has to offer by providing you with a customized Critical Illness policy that is cost-effective and will give you the long-term financial flexibility you will require.

    Contact PROLINK to evaluate your options today!

  • Travel Medical Insurance

    When you plan a trip, you determine the things to pack, the sights you’ll see, and the budget for food and activities. You probably don’t consider the things that can go wrong, the process for finding help, and the unforeseen medical bills.

    And that’s normal. You work hard and deserve a worry-free vacation. Sadly, life doesn’t go on holiday. A health crisis can happen no matter where in the world you may be. To truly relax, you need to feel secure in knowing that you are protected if something were to happen to you or your loved ones during your time away.

    At PROLINK—Canada’s Insurance Connection we can help you access comprehensive Medical Travel coverage for your trip. Plus beyond simply covering emergency medical costs, we can also help you add lost baggage and trip cancellation endorsements to your policy.

    Be prepared for whatever happens, wherever it happens.

    Contact PROLINK to learn more today!

  • Pet Insurance

    If you’re like most pet owners, your pet is your constant companion. So when your little companion unavoidably gets sick, it can be very distressing emotionally. We can all agree that it’s hard to see your once-lively pet refuse to eat or struggle up the stairs.

    While the veterinarian can offer you hope to cure whatever’s ailing your pet, that cure often comes at a high cost. Many people either have to save up for a treatment, or put themselves in debt in order to afford these unexpected fees. Still, you want your pet to receive the best care available.

    Purchasing PetSecure insurance through PROLINK can help take away the financial burden of getting your pet the care that they require in times of need. For a small monthly rate, you can receive up to thousands of dollars in coverage for your pet’s accidents, illnesses, and dental care.

    Contact PROLINK to learn more today!

Caring Claims

Sometimes, stuff happens. In the event that you need to make a claim and the situation is urgent or an emergency, help is a phone call away!

Monday to Friday (8AM to 5PM)
 Contact PROLINK directly at 1 800 663 6828. We will take your claim, confirm your policy and report it to your insurer.

After Hours
Access our after-hours claims service, Kernaghan Insurance Adjusters at 1-800-387-5677, or call your insurer directly and they will loop us in.

Please reach out to PROLINK if you ever feel unsure. We’re here for you.

Speak to a Representative Today

To speak to a professional who can guide you to the right coverage from the right insurer at the right price contact us below:


Personal InsuranceCommercial EnterpriseAssociations & Affinity GroupsLife & Benefits

Personal InsuranceCommercial EnterpriseAssociations & Affinity GroupsLife & Benefits

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