CENTUM Member Insurance Plan – Get an Estimate

Obtain a Cost Estimate for the CENTUM Member Professional Insurance Plan

By completing this short questionnaire, which will take no longer than 5-10 minutes, you’ll enable PROLINK to provide you with a customized estimate in advance of completing a formal application for a policy through the CENTUM Member Plan.

FREQUENTLY ASKED QUESTIONS

PROFESSIONAL INSURANCE

What does Errors & Omissions Insurance cover?

In general, Errors & Omissions Insurance covers you against allegations brought by a third party (e.g. a client) seeking damages resulting from a negligent or wrongful act, error, or omission arising from your profession and within your scope of practice. The policy will pay for your legal defence costs (e.g. lawyer fees, court costs, etc.). Click here to learn more!

What unique features does PROLINK's E&O Plus Program Offer?

PROLINK’s E&O Plus Program for CENTUM Members is unique because it has the following features:

Flexible coverage options ranging from $500K-$5M per claim;
Protection for mortgages arranged with private & institutional lenders;
Coverage for Mortgage Administration Services;
Reimbursement of Legal Expenses for Disciplinary Investigations & Hearings;
No deductible if no damages are paid to a third party;
Full prior acts coverage for the brokerage;
Canada-wide coverage.

PLUS:

Legal Expense Insurance: Covers legal defense costs up to $75,000 per policy period, take advantage of telephone legal advice at no additional cost, and access a rich library of customizable legal documents. It’s never been easier to protect yourself and your business

What does Cyber Insurance cover?

Data Security & Privacy Breach Insurance (also known as Cyber Insurance) protects your business from financial loss and helps get you back online following a privacy breach. Watch our Cyber Insurance explainer video to learn more!

The Professional Liability Insurance policy is a “claims-made” policy. What does "claims-made" mean?

A “claims-made” policy requires you to have coverage in place both when the event or incident occurred and when it was brought to light (i.e. “made”).

Why does PROLINK recommend Cyber Insurance for Mortgage Brokers & Administrators?

Data and privacy breaches have become increasingly more prevalent in Canada and the repercussions can be severe. Without proper security, you risk losing permanent access to mission-critical data. Plus, if you’re found negligent in the event of a breach, Canadian Privacy Regulators could fine you up to $100,000 per violation.

Then there are indirect costs, like client notification, investigation, business interruption, and legal fees. In fact, the average cost per lost or stolen record in the financial services industry is $383. Mortgage brokers and administrators also have an especially high exposure due to the personal and financial information you have access to from both your borrowers and your lenders/investors.

Even worse? Diminished goodwill and reputational harm from the breach might even do more harm than remediation costs, especially if you don’t take swift action or notify breach victims right away. Once you’ve lost that trust, it won’t be easy to regain, or attract new clients, employees, or even investors.

What if I need to make a mid-term change to my policy?

For any mid-term policy requests such as: updates, address changes, limit increases, additional insured certificates, and more, please contact MortgageBrokers@prolink.insure.

What is a claim?

An insurance claim is a formal request made by an individual to their insurance company to cover the cost of a covered loss. Most claims are filed following a verbal or written demand for compensation, or the threat of a demand for compensation from a client, partner, consultant, or other third-party.

What do I do if I receive a statement of claim?

The agreement you have with your insurer requires you to inform them anytime there’s a situation that might give rise to a claim. Additionally, your insurer reserves the right to decline a claim if written notice is not provided as soon as you become aware of an incident that may give rise to a potential claim.

As a result, we strongly advise you to notify us immediately in the event that you receive an email, letter, or any verbal notification of a claim related to professional negligence or disservice—even if it doesn’t result in an insurance claim.

A written notification will not impact your insurance premiums. You can provide details of any potential incident to MortgageBrokers@prolink.insure .

Click here to see how you can file an insurance claim in 5 steps or less.

WHAT OUR CLIENTS ARE SAYING

"I really appreciate that PROLINK always takes the time to listen and present me with insurance options in a way that is easy to understand. I never feel that I am being sold something that I don't need."

- Anne-Marie S.

"We've worked with PROLINK for many, many years now and they have always been very responsive and helpful. The folks there have always paid attention to detail and have been great explaining the details and options etc to me!"

- Mike H.

"My agent was terrific. She was knowledgeable and spoke to me about what I needed and didn't need, saving me a bit of money by not buying something I didn't need to buy."

- Jonathan C.

"This company is always there when I need help. They are quick to respond and are quick to follow through on my concerns. Very understanding and caring. Always professional. They treat me with the upmost respect. My experiences with Shameen have been excellent."

- Debra P.

"Excellent service and prompt response to questions! Couldn't have asked for more! Keep up the great work Prolink team!"

- Pradheepan M.

"I have been a long-time client of PROLINK. I have found their rates to be competitive. I don't like to hop from one company to another. So having rate confidence is important. I have found that account managers (customer service) to be excellent in addressing all my accounts needs. I wish I could acknowledge each one. If you are looking for insurance PROLINK should be on your list."

- Er E.

"My wife and I still can’t believe we were selected - you always enter contests or promotions and never hear back, so this was a very nice surprise and welcome news on a Monday.

Thus far we are very satisfied with PROLINK and Economical for our insurance needs, and this was just the cherry on top.

Thank you!"

- Artur D.

"I wanted to leave a positive review for Michael who’s helped me out so much over the last few days. I was in my first car accident this week and Michael was so helpful in walking me through the next steps, answering my questions, giving me advice and just generally making sure I am taken care of. He made a frustrating experience bearable and I’m really thankful for that. Thank you!"

- S.P., HRPA Client

"I did the PANB liability renewal process today. I received the renewal email from PROLINK and clicked on the link. It was quick and easy. Very easy to read and follow the instructions. It took me about 5 minutes including the paying with my credit card. A very easy experience."

-P.C., PANB Client

WHY PROLINK?

No matter where you’re coming from or how complex your risks are, you can trust PROLINK to keep your insurance solutions simple. When you choose PROLINK, you can:

WHY PROLINK?

No matter where you’re coming from or how complex your risks are, you can trust PROLINK to keep your insurance solutions simple. When you choose PROLINK, you can:

Work with Experts

Benefit from 40 years of experience dedicated to serving professionals like you across multiple industries nationwide. We'll help you determine what best suits your unique needs.

Leverage our Network

Gain the power to shop around. PROLINK has a network of over 35 insurers and can leverage the power of a $200M+ brokerage to deliver value. That means more choice. Less costs. Win-win.

Rely on Us

Build relationships with specialized advisors who will provide genuine guidance and follow-through, no matter how complex your needs.

Protect All of Your Assets

PROLINK is a full-service brokerage. That means we have options for all of your personal and professional needs, whether it’s your home, car, office, or clients. If you can think of it—we can insure it.

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-888-910-1034

or send us an email below:

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-888-910-1034

or send us an email below: