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Insurance Program for Registered Dental Assistants in the Province of Alberta

Welcome to PROLINK's Insurance Program for Dental Assistants Registered with the College of Alberta Dental Assistants

PROLINK has served Dental Assistants registered with the College of Alberta Dental Assistants for over a decade. We understand the unique risks you face and can help you protect yourself with superior insurance coverage at unparalleled rates!

PROFESSIONAL INSURANCE

Access comprehensive protection that we designed through our partnerships with both insurers and the College of Alberta Dental Assistants.

PROFESSIONAL LIABILITY INSURANCE (E&O)

What is it?
Professional Liability Insurance protects you (and your business) from any allegations of errors, omissions, or negligence committed within the scope of your professional activities. It’ll cover your damages—legal expenses, administrative costs, and court settlements—EVEN if the claims made against you are groundless.

PROLINK has tailored a unique Professional Liability Insurance program specific to Alberta’s Dental Assistants. We can help you avoid the holes and discrepancies of generalized cookie-cutter insurance programs, which do not account for unique situations that will apply to diverse professions. PROLINK’s specialized programs will keep you protected so that you can focus on the important things.

Why do we recommend it?
In your career as a Dental Assistant, you’ll face a number of risks. Unfortunately, some things are simply out of your control. While you have your clients’ best interests at heart, misunderstandings happen. In today’s society, misunderstandings translate to legal actions with the power to devastate your professional reputation and finances.

Our program fully complies with and exceeds the requirements of the College of Alberta Dental Assistants (CADA) and will help defend you from claims made against you as they relate to professional negligence, omission of information, or other errors within your scope of practice as an Dental Assistant.

To apply, you must be a member of CADA in good standing. Additional details will be available in the early fall.

HOW TO PURCHASE PROFESSIONAL LIABILITY INSURANCE

The College of Alberta Dental Assistants has approved the Professional Liability Insurance (E&O) policy offered by PROLINK Insurance. Our E&O policy meets the College requirements and the annual cost is $78. There are no additional costs associated with the E&O policy offered by PROLINK. To apply, follow the steps below.

APPLICATION INSTRUCTIONS FOR NEW CLIENTS:

  1. In late September, we will post a link to an online application that you’ll be able to access here. If you need to obtain insurance before September 30, 2022, please contact the College of Alberta Dental Assistants. Please note that you MUST have Professional Insurance in place before you can complete your registration with the College of Alberta Dental Assistants.
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before you are able to complete your registration with the College.

RENEWAL INSTRUCTIONS FOR EXISTING PROLINK CLIENTS:

  1. If you already have an existing Professional Liability Insurance Policy through PROLINK/the College of Alberta Dental Assistants, no further actions are required from you at this time. At the end of September, we will post a link to your renewal application here. Please ensure that you have your College Registration number handy as you will need to enter it on the application. 
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before December 1st, 2022. You will be required to show this proof of insurance before you are able to renew your registration with the College.

HOW TO PURCHASE PROFESSIONAL LIABILITY INSURANCE

The College of Alberta Dental Assistants has approved the Professional Liability Insurance policy offered by PROLINK Insurance. Our PLI policy meets the College requirements. The annual cost of the PLI policy is $78. There are no additional costs associated with the PLI policy offered by PROLINK. To apply, follow the steps below:

APPLICATION INSTRUCTIONS FOR NEW CLIENTS:

  1. In late September, we will post a link to an online application that you’ll be able to access here. If you need to obtain insurance before September 30, 2022, please contact the College of Alberta Dental Assistants. Please note that you MUST have Professional Insurance in place before you can complete your registration with the College of Alberta Dental Assistants.
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before you are able to complete your registration with the College.

RENEWAL INSTRUCTIONS FOR EXISTING PROLINK CLIENTS:

  1. If you already have an existing Professional Liability Insurance Policy through PROLINK/the College of Alberta Dental Assistants, no further actions are required from you at this time. At the end of September, we will post a link to your renewal application here. Please ensure that you have your College Registration number handy as you will need to enter it on the application. 
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before December 1st, 2022. You will be required to show this proof of insurance before you are able to renew your registration with the College.

New Client? Click on the button to send us a request to apply for insurance.

New Client? Click on the button to send us a request to apply for insurance.

FREQUENTLY ASKED QUESTIONS

PROFESSIONAL INSURANCE

What does Professional Liability insurance cover?

In general, Professional Liability Insurance covers you against allegations brought by a third party (e.g. a client) seeking damages resulting from a negligent or wrongful act, error, or omission arising from your profession and within your scope of practice. The policy will pay for your legal defence costs (e.g. lawyer fees, court costs, etc.) and any damages or settlements payable to a suing party. 

The Professional Liability policy is a “occurrence form” policy. What does "occurrence form" mean?

An “Occurrence form” policy covers you for incidents that occur during your policy period, regardless of when a claim is brought against you. This means if your services result in a loss or injury sustained by a client/patient during your policy period but isn’t reported until after your policy expires, your claim can still be covered. You are required to have a policy in effect when the service you provided resulted in the occurrence of an incident. The benefit of an “occurrence” policy is that you are not required to purchase a policy after you stop practicing (i.e., retire or start a different career).


Occurrence based coverage is different than coverage written on a “claims-made” form. Claims-made policies only cover you when an incident happens, and a claim is filed during your policy period. For losses or incidents that are filed after your policy expires, the professional liability insurance will not cover you.

What do I do if I receive a statement of claim?

Once you are aware of an actual or potential claim, report it to PROLINK immediately. Please refrain from making written or oral statements, and do not offer to compensate or admit liability. Taking such actions could interfere in the insurer’s ability to manage the claim.

Click here to see how you can file an insurance claim in 5 steps or less.

How can I register for the Professional Liability Program for Registered Dental Assistants of the College of Alberta Dental Assistants for the first time?

Before September 30th, 2022:

Please contact the College of Alberta Dental Assistants to complete your application.

After September 30th, 2022

An online application will become available to all members by the end of September.   

  1. We will post a link with access to your online application here. First, we’ll ask you a few quick questions to ensure that we’re pairing you with the correct solution. Then, we’ll send you an email with a link to apply. Please note that you MUST have Professional Insurance in place before you can complete your registration with the College of Alberta Dental Assistants.
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before you are able to complete your registration with the College.

What is excluded from the Program for Registered Dental Assistants of the College of Alberta Dental Assistants?

Our Professional Liability Insurance does exclude coverage for:

Services not customary for a practicing Dental Assistant or business administrator;
Deliberate, Dishonest or Fraudulent Acts;
Any occurrence covered by other valid and collectible insurance. In some cases, policy-holders are covered under an employer’s insurance policy. The policy would apply only if coverage under the other policy is insufficient;
Any additional liability assumed under contract;
Property damage to property in the care, custody, and control of a dental assistant.

Is there a common expiry date for the Program?

Yes. All members renew each year on December 1st. Ensure that you are protected! Keep your insurance policy active at all times – it is unpredictable when a complaint or legal suit may be brought against you!

How much does the policy cost?

The annual cost of PROLINK’s Professional Liability (E&O)  Insurance Policy is $78. There are no additional costs associated with the E&O policy offered by PROLINK.

How can I renew my policy?

  1. If you already have an existing Professional Liability Insurance Policy through PROLINK/the College of Alberta Dental Assistants, no further actions are required from you at this time. At the end of September, we will post a link to your renewal application that you can access here. Please ensure that you have your College Registration number handy as you will need to enter it on the application. 
  2. Once you navigate to the application, you’ll be able to access tips and tricks that will help you complete your application, receive a quotation in real time, and pay securely with a credit card.
  3. Once your payment has been completed, you’ll automatically receive your College-approved Certificate of Insurance and policy documents via email. Please ensure that you check your spam folder if there is a delay in receiving your documents. 
  4. You must upload your Certificate to the College of Alberta Dental Assistant’s website before December 1st, 2022. You will be required to show this proof of insurance before you are able to renew your registration with the College.

CARING CLAIMS

If you’re lucky, you might never have to make a claim against your insurance. But in the event that you do, PROLINK will respond with urgency, empathy, and compassion. Hover over the images below to see contact options.

MON-FRI, 8AM to 5PM

Monday to Friday, 8AM to 5PM

If you have a potential claim, and would like to speak to PROLINK, please contact us directly at 1-(888)-850-1988 or rdaa@prolink.insure. No matter the time of day, be sure to have your policy number and key details of the incident on-hand, including dates, events, and all persons and entities involved.

AFTER HOURS, WEEKENDS, HOLIDAYS

After Hours, Weekends, Holidays

If your claim is related to Professional Insurance, we strongly recommend that you wait to notify your PROLINK Account Manager at 1-(888)-850-1988 or rdaa@prolink.insure during regular office hours.

MON-FRI, 8AM to 5PM

Monday to Friday, 8AM to 5PM

If you have a potential claim, and would like to speak to PROLINK, please contact us directly at 1-(888) 850-1988 or rdaa@prolink.insure. No matter the time of day, be sure to have your policy number and key details of the incident on-hand, including dates, events, and all persons and entities involved.

AFTER HOURS, WEEKENDS, HOLIDAYS

After Hours, Weekends, Holidays

If your claim is related to Professional Insurance, we strongly recommend that you wait to notify your PROLINK Account Manager at 1-(888)-850-1988 or rdaa@prolink.insure during regular office hours.

WHAT OUR CLIENTS ARE SAYING

WHAT OUR CLIENTS ARE SAYING

RISK MANAGEMENT ADVICE

For more information, check out our blog where we share our insights on insurance trends, current events, and practical tips and tricks to make the best of your coverage.

RISK MANAGEMENT ADVICE

For more information, check out our blog where we share our insights on insurance trends, current events, and practical tips and tricks to make the best of your coverage.

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-(888)-850-1988

or send us an email below:

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-(888)-850-1988

or send us an email below:


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