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CDA Alliance-Certified Dental Assistants Insurance Program

Welcome to the CDA Alliance Insurance Program from PROLINK

In partnership with CDA Alliance, PROLINK has advocated for your professional needs. We can help you protect yourself with superior insurance coverage at unparalleled rates!

PROFESSIONAL INSURANCE FOR CDA ALLIANCE MEMBERS

Access comprehensive protection that we designed through our partnerships with both insurers and CDA Alliance to address the risks faced by Certified Dental Assistants in BC. Please note that these coverages are administered by CDA Alliance.

PROFESSIONAL LIABILITY INSURANCE (E&O)

What is it?
Professional Liability Insurance protects you (and your business) from any allegations of errors, omissions, or negligence committed within the scope of your professional activities. It’ll cover your damages—legal expenses, administrative costs, and court settlements—EVEN if the claims made against you are groundless.

PROLINK has partnered with the CDA Alliance to tailor a unique Professional Liability Insurance program specific to Students & Certified Dental Assistants in BC. We can help you avoid the holes and discrepancies of generalized cookie-cutter insurance programs, which do not account for unique situations that will apply to diverse professions. PROLINK’s specialized programs will keep you protected so that you can focus on the important things.

Why do we recommend it?
In your career as a Certified Dental Assistant, you’ll face a number of risks. Unfortunately, some things are simply out of your control. While you have your clients’ best interests at heart, misunderstandings happen. In today’s society, misunderstandings translate to legal actions with the power to devastate your professional reputation and finances.

Our program fully complies with and exceeds any regulatory requirements and will help defend you from claims made against you as they relate to professional negligence, omission of information, or other errors within your scope of practice.

To apply, you must be a member of CDA Alliance in good standing. Please visit the CDA Alliance website to learn more.

LEGAL PROTECTION SERVICE

What is it?

Legal representation is expensive. Between lawyers’ fees, court fees, settlements, and more, the cost of an unexpected lawsuit can add up pretty quickly. And costly litigation won’t just chip away at your business’s bottom line; it’ll also tarnish the reputation you’ve worked so hard to build.

That’s why PROLINK is partnering with ARAG Canada to offer a comprehensive, cost-effective Legal Protection Service, which includes access to:

  • Professional legal counsel through an unlimited telephone service, available seven days a week from licensed lawyers;
  • A secure, online Legal Document Portal uniquely tailored to the needs of CDA Alliance members, with free access to 100+ legal templates and a guided document builder;
  • Professional reviews of simple contracts, up to 8 single-sided pages in length;
  • And more!

Why do we recommend it?

Dealing with a claim, an investigation, or a situation that has the potential to turn into one can be stressful and demanding. When someone puts your competence, your conduct, and above all, your integrity into question, you’re bound to be overwhelmed, especially if the allegations are unfounded.

It might be tempting to reach out to a lawyer friend that you know and trust or a jack-of-all-trades firm to cut down on your legal fees. But when your license—and your reputation—are hanging in the balance, you’ll need more than general counsel. You’ll need a specialist that has experience with Dental Assistants, professional regulation, and disciplinary hearings to make all the difference when it matters most.

ARAG has served Dental Assistants for many years. That means they’ll understand the nuances of your case better than a general attorney. It also means they’re well-versed in the complaints process and might know how regulators have approached similar issues in the past, giving them unique insight on how to protect your interests.

FREQUENTLY ASKED QUESTIONS

PROFESSIONAL INSURANCE

What does Professional Liability Insurance cover?

In general, Professional Liability Insurance covers you against allegations brought by a third party (e.g. a client) seeking damages resulting from a negligent or wrongful act, error, or omission arising from your profession and within your scope of practice. The policy will pay for your legal defence costs (e.g. lawyer fees, court costs, etc.) and any damages or settlements payable to a suing party. 

The Professional Liability policy is a “occurrence form” policy. What does "occurence form" mean?

An “occurrence form” policy covers you for incidents that occur during your policy period, regardless of when a claim is brought against you. This means if your services result in a loss or injury sustained by a client/patient during your policy period but isn’t reported until after your policy expires, your claim can still be covered. You are required to have a policy in effect when the service you provided resulted in the occurrence of an incident. The benefit of an “occurrence” policy is that you are not required to purchase a policy after you stop practicing (i.e., retire or start a different career). This policy meets the requirements of the British Columbia College of Oral Health Professionals.

Occurrence based coverage is different than coverage written on a “claims-made” form. Claims-made policies only cover you when an incident happens, and a claim is filed during your policy period. For losses or incidents that are filed after your policy expires, the professional liability insurance will not cover you.

 

Note: To ensure you’re protected throughout the transition to PROLINK, your new insurance provider, Trisura Guarantee Insurance Company, is providing a policy extension to cover past claims under your previous claims-made policy. This way, you’ll still be covered after you switch to the occurrence-based policy.  

What do I do if I receive a statement of claim?

If you receive a statement of a claim, a demand letter from a client, or notice of a complaint investigation from the College before April 1, 2024, contact BMS for additional guidance.

If you become aware of an actual or potential claim after April 1, 2024, please report it to PROLINK immediately. Please refrain from making written or oral statements, and do not offer to compensate or admit liability. Taking such actions could interfere in the insurer’s ability to manage the claim.

Click here to see how you can file an insurance claim in 5 steps or less.

How can I register for the CDA Alliance Professional Liability Insurance Program?

CDA Alliance manages the registration for the CDA Alliance Professional Liability Insurance Program. Please visit the CDA Alliance website to learn more.

What is excluded from the CDA Alliance plan?

Our Malpractice Insurance does exclude coverage for:

  • Services not customary for a practicing Certified Dental Assistant or business administrator;
  • Deliberate, dishonest or fraudulent acts;
  • Any occurrence covered by other valid and collectible insurance. In some cases, policy-holders are covered under an employer’s insurance policy. The policy would apply only if coverage under the other policy is insufficient;
  • Any additional liability assumed under contract;
  • Property damage to property in the care, custody, and control of a Certified Dental Assistant.

Is there a common expiry date for the CDA Alliance Professional Liability Insurance Program?

Yes. All members renew each year on April 1st. 

HOME INSURANCE

With PROLINK, you’ll find a solution that fits your needs, your lifestyle, and your budget. Plus, you can access:

Even Better Coverage:

PROLINK represents a wide network of over 30 insurers, so we can offer you a range of solutions and price points. We’ll look at all of the available options and leverage our existing partnerships to demand the best-fit coverage for your needs.

Even Better Advice:

Our team will take the time to understand your unique circumstances, explain your coverage options, and offer genuine, personalized advice to help you manage your exposures.

Even Better Rates:

Our dedicated team of advisors will regularly monitor your account so you don’t have to. If we see your premium going up over time, we’ll proactively search for a better fit to get you the coverage you need and the savings you deserve.

Even Better Service:

Count on PROLINK for any policy changes, proof of insurance requirements, and guidance through the claims process. We will advocate for your needs and answer any questions you have so that you can feel confident in your coverage.

See how much you can save on your Home & Auto Insurance!

Get Your Free Insurance Quote:

LIFE & HEALTH

PROLINK will take the time to listen, understand your lifestyle, and guide you to the best protection possible.

Health & Dental Insurance

Supplement your primary healthcare and access the care you need, when you need it with coverage for: extended health, dental, vision, medication, massage, chiropractic, physiotherapy, travel insurance, and more.

Disability Insurance

Protect your income if you’re unable to work because of a physical injury or ailment. It doesn’t matter if it’s a temporary or permanent disability; insurance will replace anywhere from 60-85% of your monthly earnings up to a specified time.

Critical Illness Insurance

Prepare for an unexpected illness or injury with a one-time, tax-free, lump sum. Once it’s paid, how you spend it is completely up to you, whether that’s on medicine, home accessibility, or even paying off part of your mortgage.

Life Insurance

Secure a simple, straightforward solution that will help you plan ahead while still guaranteeing protection for your loved ones. If there’s anyone relying on you for income—your children, spouse, ageing parents, or even a business partner—life insurance is worth it.

LIFE & HEALTH

PROLINK will take the time to listen, understand your lifestyle, and guide you to the best protection possible.

Health & Dental Insurance

Supplement your primary healthcare and access the care you need, when you need it with coverage for: extended health, dental, vision, medication, massage, chiropractic, physiotherapy, travel insurance, and more.

Disability Insurance

Protect your income if you’re unable to work because of a physical injury or ailment. It doesn’t matter if it’s a temporary or permanent disability; insurance will replace anywhere from 60-85% of your monthly earnings up to a specified time.

Critical Illness Insurance

Prepare for an unexpected illness or injury with a one-time, tax-free, lump sum. Once it’s paid, how you spend it is completely up to you, whether that’s on medicine, home accessibility, or even paying off part of your mortgage.

Life Insurance

Secure a simple, straightforward solution that will help you plan ahead while still guaranteeing protection for your loved ones. If there’s anyone relying on you for income—your children, spouse, ageing parents, or even a business partner—life insurance is worth it.

CARING CLAIMS

If you’re lucky, you might never have to make a claim against your insurance. But in the event that you do, PROLINK will respond with urgency, empathy, and compassion. Hover over the images below to see contact options.

MON-FRI, 8AM to 5PM

Monday to Friday, 8AM to 5PM

If you have a potential claim, and would like to speak to PROLINK, please contact us directly at 1 800 663 6828. No matter the time of day, be sure to have your policy number and key details of the incident on-hand, including dates, events, and all persons and entities involved.

AFTER HOURS, WEEKENDS, HOLIDAYS

After Hours, Weekends, Holidays

Connect with our after-hours claims service, Kernaghan Insurance Adjusters at 1 800 387 5677, or contact your insurer directly and they’ll loop us in. To find your insurer’s claims department, simply open your policy wording.

If your claim is related to Professional Insurance, we strongly recommend that you wait to notify your PROLINK Account Manager during regular office hours.

MON-FRI, 8AM to 5PM

Monday to Friday, 8AM to 5PM

If you have a potential claim, and would like to speak to PROLINK, please contact us directly at 1 800 663 6828. No matter the time of day, be sure to have your policy number and key details of the incident on-hand, including dates, events, and all persons and entities involved.

AFTER HOURS, WEEKENDS, HOLIDAYS

After Hours, Weekends, Holidays

Connect with our after-hours claims service, Kernaghan Insurance Adjusters at 1 800 387 5677, or contact your insurer directly and they’ll loop us in. To find your insurer’s claims department, simply open your policy wording.

If your claim is related to Professional Insurance, we strongly recommend that you wait to notify your PROLINK Account Manager during regular office hours.

WHAT OUR CLIENTS ARE SAYING

WHAT OUR CLIENTS ARE SAYING

RISK MANAGEMENT ADVICE

For more information, check out our blog where we share our insights on insurance trends, current events, and practical tips and tricks to make the best of your coverage.

RISK MANAGEMENT ADVICE

For more information, check out our blog where we share our insights on insurance trends, current events, and practical tips and tricks to make the best of your coverage.

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-800-663-6828

or send us an email below:

GET IN TOUCH

To speak to a professional who can guide you to the right coverage from the right insurer at the right price call us at:

1-800-663-6828

or send us an email below:


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      Personal InsuranceCommercial EnterpriseAssociations & Affinity GroupsLife & Benefits

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